Manager/Senior Manager - Business Analyst at Paytm

Short Description:

The position for Manager/Senior Manager - Business Analyst in Bengaluru's Paytm Travel involves leading revenue and vendor management strategies, aiming for business growth and market share improvement in the travel segment. The role necessitates comprehensive data analysis, insights generation, and development of action plans using analytics tools like Athena, Kibana, and Advanced Excel. Ideal candidates require 5+ years of experience, proficiency in SQL, Excel, and data visualization tools, strong business acumen, and excellent communication skills to drive process improvements and innovative initiatives in a dynamic, inclusive environment.

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Job Title: Manager/Senior Manager - Business Analyst

Location: Bengaluru, Karnataka

Department: Analytics – Travel

Employment Status: On-roll, On-site

About Us:

Paytm Travel has been a transformative force in the travel industry, striving to empower millions of travelers who choose us as their preferred travel partner. Within a short span, we have achieved the second position in the travel segment in India, showcasing our capability and potential to become the top choice soon. As one of the largest travel platforms in the country, our focus extends beyond seamless and instant booking to ensuring a delightful journey. We are committed to enhancing customer experience by fostering transparency, honesty, and hassle-free transactions.

To maintain our leadership, we are actively pursuing our ambition to make travel affordable for all. With customer-centricity at our core, we aim to make Paytm Travel synonymous with a trustworthy travel partner.

About the Team:

The team is integral to revenue management, vendor management, and strategies for acquiring new business, ensuring the profitability of the travel entity.

About the Role:

We are seeking smart, enthusiastic, and self-motivated business leaders in Business Development with an understanding of analytics. Knowledge of tools like Athena, Kibana, Advanced Excel, Amadeus, etc., would be a plus.

Key Responsibilities:

1. Understand the operations of each team and the interactions between different processes and systems.
2. Conduct in-depth data analysis to generate insights and identify trends for the Business Development Team.
3. Provide clear action plans for business growth, focusing on improving market share for all Lines of Business (LOBs) - Flight, Train & Bus.
4. Analyze data from various sources, including user, vendor, and financial data, to identify trends and insights that drive business growth.
5. Develop and maintain real-time dashboards and reports on Google Studio, Tableau, Power BI, or QlikView to track key performance indicators (KPIs).
6. Identify opportunities for process improvement, collaborate with cross-functional teams, and redesign workflows or automate processes.
7. Develop business cases to support new initiatives and strategic decisions.
8. Prepare and deliver presentations to communicate insights, recommendations, and project status to management and stakeholders.
9. Continuously monitor industry trends and best practices to identify opportunities for innovation and improvement.

Requirements:

1. Bachelor's degree in Business, Finance, Economics, Mathematics, or related fields.
2. 5+ years of experience in a similar role.
3. Excellent communication and interpersonal skills to explain complex data analysis to non-technical stakeholders.
4. Strong problem-solving skills and the ability to identify opportunities for process improvement.
5. Strong analytical skills, attention to detail, and proficiency in SQL and Excel for data manipulation and statistical analysis.
6. Experience with data visualization tools such as Tableau, Power BI, or QlikView, Google Studio.
7. Strong business acumen and the ability to understand complex business processes and systems.
8. Comfortable working in a fast-paced environment with changing priorities.
9. Ability to work independently and manage multiple projects simultaneously.

Why Join Us:

We offer flexible working options and a diverse and inclusive workplace where your unique background and experiences are celebrated. We support career development and provide a dynamic and inclusive environment where work is fun!

Compensation:

For the right fit, we believe in creating wealth for you. With over 500 million registered users and a vast ecosystem of data, we are uniquely positioned to democratize credit for deserving consumers and merchants. Join us and be part of India's largest digital lending story!

Please click here to apply.