Short Description:
The Analyst-Data Analytics role at American Express in Gurgaon, India, involves leveraging advanced analytics to drive acquisition growth and deepen engagement with cardmembers. Responsibilities include conducting data analysis to understand consumer dynamics, evaluating strategies for impact, and collaborating with cross-functional teams. Candidates should possess strong analytical skills, a degree in a relevant field, and proficiency in programming languages. The role offers opportunities for professional growth and development, along with comprehensive benefits and a commitment to diversity and inclusion. Joining American Express means contributing to a global community dedicated to delivering the best customer experience while upholding integrity and inclusivity.
Position: Analyst-Data Analytics
Company: American Express
Location: Gurgaon, Haryana, India
Job type: Full time
Job mode: Hybrid
Job ID: 24003363
Introduction
At American Express, we believe in empowering individuals and businesses to reach their full potential. By joining our team, you become part of a global community dedicated to supporting our customers, communities, and each other. We offer a unique career journey tailored to your aspirations, with comprehensive benefits and flexibility to foster personal and professional growth.
About Us
The US Consumer Marketing Analytics & Investment Services team at American Express is focused on driving acquisition growth and enhancing engagement with cardmembers. Our aim is to deliver relevant content to consumers through their preferred channels while maximizing profitability and value. We prioritize innovation to drive immediate impact and long-term transformation across our business, leveraging diverse skill sets within our team.
Role Overview
As an Analyst in Data Analytics, you will play a pivotal role in shaping the consumer card marketing business through data-driven insights. You will collaborate with cross-functional teams to develop strategies that drive revenue growth and optimize marketing investments. This role offers an exciting opportunity to contribute to business goals by applying advanced analytics and strategic thinking.
Responsibilities
Data Analysis and Insights Generation
- Conduct comprehensive data analysis to understand acquisition and customer dynamics.
- Derive actionable insights to drive revenue growth for the US consumer business.
- Evaluate the impact of various strategies and initiatives, providing recommendations for optimization.
Performance Monitoring and Collaboration
- Monitor behavioral performance of acquisition and customer channels, identifying key trends and drivers.
- Collaborate with Marketing, Finance, and Product teams to prioritize initiatives and drive alignment.
Continuous Improvement
- Continuously enhance analytical practices by broadening and strengthening knowledge of methods and tools.
- Utilize standard marketing performance metrics such as ROI, Cost per Acquisition, and efficiency yield.
Minimum Qualifications
- 0-3 years of relevant analytics experience.
- Bachelor's degree in business, economics, statistics, mathematics, engineering, or finance, with a master’s or other secondary professional qualification.
- Strong analytical and problem-solving skills.
- Ability to drive results independently as a self-starter.
- Excellent interpersonal, written, and verbal communication skills.
- Proficiency in programming languages such as Hive, SQL, SAS, Python, etc.
- Proficient in MS Office, especially Excel and PowerPoint.
Benefits
We prioritize the well-being of our colleagues and their families by offering comprehensive benefits and programs that support holistic health. Our benefits include competitive base salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits. We also offer flexible working models, generous paid parental leave policies, access to on-site wellness centers, confidential counseling support, and career development opportunities.
Equal Opportunity Employer
American Express is committed to diversity and inclusion and is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status under applicable laws and regulations.
Background Verification
Offer of employment with American Express is subject to the successful completion of a background verification check, in compliance with applicable laws and regulations.
Join Team Amex and embark on a rewarding journey where your contributions are valued, and your growth is supported. Together, we will lead the way in providing the world's best customer experience while upholding our values of integrity and inclusivity.Please click here to apply.
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