Fedex is hiring for a multiple openings in Analytics - Fresher/Associate/Analyst/Senior

Position:

Data Analyst – Associate/Analyst/Senior

Company:

Federal Express Corporation AMEA

Location:

Saki Vihar Road, Mumbai, Maharashtra 400072, India
601 North Main Road, Pune, Maharashtra 411001, India
New Delhi, Delhi 110037, India
26/27 Mahatma Gandhi Road, Bangalore, Karnataka 560001, India

Job Type:

Full Time

Job Mode:

Regular, in-office position

Job Requisition ID:

RC721427

Years of Experience:

Various levels (Associate, Analyst, Senior)
0 - 6 years depending on the role

Company Description:

About FedEx:
- FedEx is recognized globally as one of the leading express transportation firms, celebrated for its commitment to operational excellence.
- The company has consistently been ranked among the top ten "World’s Most Admired Companies" by Fortune magazine.
- With a presence in over 220 countries and territories, FedEx delivers a wide range of transportation and business solutions.
- The success of FedEx is largely attributed to its dedicated workforce, whose commitment ensures a premium experience for customers.
Core Philosophy:
- The People-Service-Profit (P-S-P) philosophy drives the company's approach, emphasizing the importance of caring for employees to deliver superior customer service, which in turn fosters profitability.
- This philosophy facilitates a culture where team members feel valued and are encouraged to innovate, enhancing overall service quality.
Cultural Impact:
- The company culture is vital to FedEx's identity and success, differentiating it from competitors by fostering a collaborative and innovative work environment.
- FedEx places significant emphasis on inclusivity, ensuring all employees can thrive and contribute meaningfully to the organization.

Profile Overview:

Role Overview:
- The Data Analyst will play a pivotal role within the Global Pricing Center of Excellence based in Mumbai, India.
- This position involves collaborating with various stakeholders worldwide to implement, validate, and audit revenue management and pricing strategies specifically designed for strategic customers.
Key Responsibilities:
- The analyst will be responsible for analyzing structured and unstructured data from various sources to derive actionable insights.
- They will collaborate with teams to identify pricing requirements, work with large datasets to draw insights from historical data, and present findings to facilitate informed decision-making.
Data-Driven Decision Making:
- The position emphasizes the importance of utilizing statistical analysis and quantitative methods to guide strategic business decisions.
- Additionally, the analyst will assist in developing reporting tools and dashboards, contributing to process improvements and enhancing customer experiences.
Communication Skills:
- The analyst must effectively communicate findings to a diverse audience, ensuring clarity and actionable recommendations are delivered to management.

Qualifications:

Educational Background:
- Candidates are expected to hold an MBA or a Master’s degree in a relevant field such as Information Systems, Computer Science, Mathematics, Engineering, Operations Research, Economics, or Statistics.
Technical Proficiencies:
- Proficiency in SQL, SAS, and Power BI is essential for data querying, extraction, and manipulation.
- Strong analytical skills and experience in data visualization are necessary for providing insights and recommendations.
Behavioral Skills:
- Curiosity and a willingness to learn new skills across business, commercial, and analytical domains.
- Adaptability in taking on varied assignments and the ability to exceed expectations in a dynamic environment.
Programming Skills:
- Experience in Python is preferred, along with expertise in SQL and familiarity with RDBMS platforms like Oracle, SQL Server, and Teradata.
- Knowledge of data visualization tools such as Power BI or Tableau is also required, with Azure Databricks being a plus.

Additional Info:

Work Schedule:
- The role may require alignment with the US Central Time Zone, expecting a 50% to 60% overlap in working hours for effective collaboration.
Collaboration Across Teams:
- The analyst will work alongside cross-functional teams, including Pricing, Sales, Compliance, Legal, Audit, and IT, to ensure accurate and timely pricing setups.
- This collaboration will extend to driving initiatives for pricing process transformation and automation.
Responsibilities:
- The analyst will collect, clean, and analyze large datasets to implement business rules effectively.
- They will assist in developing data-driven strategies and recommendations, identify trends and patterns, and contribute to improving data quality.
Performance Metrics:
- Emphasis on maintaining high standards of accuracy and attention to detail in all deliverables.
- The role supports management by analyzing complex information and contributing to the overall achievement of corporate goals.

Key Responsibilities

Data Collection and Cleaning

Collect large datasets from various sources to ensure data accuracy and integrity.
Clean data to prepare it for analysis, ensuring that only relevant information is utilized.

Data Analysis

Analyze structured and unstructured data to derive insights that support business decisions.
Identify trends, patterns, and opportunities within the data that can inform strategic directions.

Collaboration and Stakeholder Engagement

Work collaboratively with various stakeholders, both locally and globally, to ensure alignment in pricing strategies.
Communicate analytical findings effectively to stakeholders at all levels, including senior management.

Process Improvement

Assist in the development of strategies aimed at improving the efficiency and effectiveness of data processes.
Drive initiatives to automate processes, reducing turnaround times and minimizing human intervention.

Reporting and Visualization

Develop and maintain reporting tools and dashboards to facilitate data-driven decision-making.
Utilize visualization tools to present data insights in a clear and impactful manner.

Pricing Strategy Execution

Support the execution of pricing strategies for strategic customers, ensuring alignment with overall business goals.
Continuously monitor revenue quality and provide recommendations for adjustments as necessary.

Training and Development

Stay abreast of emerging trends and technologies in data analytics to continually enhance skill sets.
Participate in training sessions and workshops to share knowledge and best practices with colleagues.

Skills and Competencies

Analytical Skills

Strong analytical capabilities, allowing for the effective interpretation of complex datasets.
Attention to detail is critical to ensuring accuracy in data reporting and analysis.

Technical Skills

Proficiency in SQL for database querying and manipulation.
Experience with SAS and Power BI for data analysis and visualization.

Interpersonal Skills

Ability to collaborate effectively with team members across various regions.
Strong communication skills to articulate insights and recommendations to diverse audiences.

Problem-Solving Abilities

Demonstrated ability to develop innovative solutions to complex business problems.
Capability to drive process improvements and implement new strategies effectively.

Business Acumen

Understanding of commercial aspects of business, including pricing models and revenue structures.
Experience in developing analytical solutions to address business challenges.

Company Culture and Values

Inclusivity and Diversity:
- FedEx is committed to fostering a diverse, equitable, and inclusive workforce where every employee feels valued and empowered.
- The company adheres to equal opportunity and affirmative action principles, ensuring fair treatment for all applicants.
Employee Development:
- FedEx invests in the growth and development of its employees, providing opportunities for skill enhancement and career advancement.
- The company encourages a culture of learning, promoting continuous improvement and innovation.
Community Engagement:
- FedEx engages with communities through various initiatives aimed at making a positive impact.
- The company values social responsibility and seeks to contribute to the well-being of the communities it serves.

Conclusion

The Data Analyst position at Federal Express Corporation AMEA offers an exciting opportunity for professionals looking to leverage their analytical skills in a dynamic and impactful environment. With a commitment to employee development, diversity, and community engagement, FedEx provides a workplace that encourages innovation and values contributions from all team members.