Position:
- Data Analyst
Company:
- BetterHelp
Location:
- US - Remote
Job Type:
- Contract
Job Mode:
- Remote
Job Requisition ID:
- #LI-AJ
Years of Experience:
- Minimum of 1 year (internship, co-op also works)
Company Description:
- Founded in 2013, BetterHelp has grown to become the largest online therapy platform globally.
- Committed to making mental health services accessible, affordable, and convenient for everyone.
- Operates in over 210 countries, offering services in more than 60 languages.
- Employs a network of over 30,000 licensed therapists who have positively impacted the lives of millions.
- Focuses on removing traditional barriers to therapy and providing innovative solutions to address the growing demand for mental health support.
- Strongly prioritizes employee well-being and professional development, fostering a positive and inclusive workplace culture.
- A part of Teladoc Health, BetterHelp emphasizes diversity, individuality, and equal opportunities for all.
Profile Overview:
- The Data Analyst role at BetterHelp is critical to driving insights and supporting key business decisions.
- Responsibilities include analyzing large datasets, creating dashboards, and delivering actionable recommendations.
- The role demands a collaborative mindset to work closely with cross-functional teams like marketing, product, and engineering.
- This position is an opportunity to influence product growth and optimization through data-driven decisions.
- You'll engage in SQL-focused work and play a significant role in cultivating a data-centric culture.
- The ideal candidate is passionate about mental health and eager to contribute to a mission-driven organization.
- Flexible working arrangements, a supportive team, and opportunities for professional growth make this role highly rewarding.
Qualifications:
- Essential Requirements:
- A Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Engineering, or a similar quantitative field.
- Advanced SQL proficiency with experience in data wrangling and analysis.
- Minimum of 1 year in a data analysis role focused on user behavior (e.g., marketing, product, UI/UX) and working with large datasets (internship, co-op also works).
- At least 1 year of experience with BI tools like Looker.
- Strong communication skills (both oral and written), attention to detail, and excellent organizational abilities.
- Preferred Skills:
- Familiarity with handling large-scale data transformations, such as dbt incremental models.
- Experience with Python-based workflow orchestration tools like Airflow.
- Knowledge of container orchestration tools like Docker or Kubernetes.
- Exposure to web event tracking tools (e.g., Snowplow) and marketplace products.
- Experience in DataOps practices, data governance procedures, and working with data catalogs.
Additional Info:
Key Responsibilities:
- Deliver actionable analytical insights via dashboards and ad-hoc analyses to key stakeholders.
- Break down complex datasets into meaningful conclusions that can influence business decisions.
- Collaborate with marketing, product, and engineering teams to optimize growth and performance.
- Train stakeholders and develop resources like documentation to empower others in data analysis.
- Maintain a sustainable work-life balance while contributing to a meaningful cause.
What You Won’t Do:
- Worry about the company’s financial stability, as BetterHelp is well-funded and supported.
- Limit yourself to just data analysis tasks – involvement in marketing, product strategy, and more is encouraged.
- Encounter office politics or negativity; the culture promotes positivity and teamwork.
- Sacrifice personal well-being for work; sustainable work-life practices are a priority.
Remote Work Details:
- While this is a remote position, occasional travel (up to three times a year) to the Mountain View, CA office and one company-wide offsite is required.
- Travel expenses are covered, and reasonable accommodations are available for unique circumstances.
Compensation and Benefits:
- Hourly pay range: $30 - $36.
- Complimentary BetterHelp accounts for all team members.
- Opportunity to contribute to a product that positively changes lives.
- Being part of a diverse, inclusive, and supportive work environment.
Please click here to apply.
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