Walmart is hiring for a fresher entry level Data Analyst role in India

Position:

• Data Analyst II - Power BI

Company:

• Walmart Global Tech India

Location:

• Chennai, Tamil Nadu, India

Job Type:

• Full-time

Job Mode:

• Hybrid (Onsite and Remote Work)

Job Requisition ID:

• R-2051208

Years of Experience:

• 0-3 years
  

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Company Description:

• Walmart Global Tech India serves as a cutting-edge technological hub for Walmart, the world’s largest retailer.
• The company focuses on innovative solutions that enhance customer experiences and operational efficiencies across Walmart’s global network.
• The organization fosters a collaborative environment where experts in data science, software development, cybersecurity, and service delivery drive transformative solutions.
• Walmart Global Tech India prioritizes its people, fostering a culture of innovation, learning, and career growth.
• Employees benefit from continuous learning, skill enhancement, and opportunities to work on industry-leading technological advancements.
• The team’s expertise is crucial in shaping the future of retail by leveraging state-of-the-art technology to enhance customer interactions and business performance.
• Walmart’s mission extends beyond profit, investing heavily in talent development, workplace flexibility, and fostering a diverse, inclusive environment.
• With its hybrid working model, Walmart Global Tech India ensures employees have the flexibility to work remotely while also collaborating onsite for key business initiatives.
• The company provides competitive compensation, benefits, and career progression opportunities, making it an attractive workplace for tech professionals.

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Profile Overview:

• The Data Analyst II – Power BI role involves leveraging data-driven insights to enhance business performance and decision-making.
• The selected candidate will be responsible for developing and maintaining operational reports, analyzing business trends, and creating dashboards for improved visibility into key metrics.
• The role requires collaboration with cross-functional teams to identify business challenges and propose data-backed solutions.
• Responsibilities include tracking agent performance, maintaining payroll records, and managing databases to optimize workforce efficiency.
• The analyst will design and maintain performance scorecards to measure key performance indicators (KPIs).
• Strong analytical skills and proficiency in Power BI, SQL, and Excel are essential to identify process inefficiencies and propose actionable improvements.
• The candidate should demonstrate adaptability, critical thinking, and effective communication while working in a fast-paced environment.
• The position requires working in rotational shifts, ensuring continuous support for operational needs.
• By leveraging data analytics, the candidate will play a crucial role in enhancing business intelligence, improving efficiency, and driving strategic decisions.
• The role provides an opportunity to work in a customer-focused, metrics-driven environment while collaborating with key stakeholders to drive organizational success.

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Qualifications:

• Educational Requirements:

  • Bachelor’s degree in Business, Engineering, Statistics, Economics, Mathematics, Analytics, Arts, Finance, or a related field.
  • Alternatively, candidates with 2 years of professional experience in data analysis, statistics, or data science will be considered.

• Technical Skills:

  • Proficiency in Microsoft Excel, including pivot tables, formulas, and data visualization.
  • Advanced knowledge of Power BI to create dashboards and interactive reports.
  • Strong command of SQL to extract, analyze, and manipulate data from databases.
  • Experience in business intelligence tools and report generation.
  • Strong analytical and problem-solving skills to interpret complex datasets.

• Soft Skills:

  • Effective communication and interpersonal skills to collaborate with stakeholders.
  • Detail-oriented approach with a strong focus on accuracy and efficiency.
  • Adaptability to work in a dynamic, high-pressure environment.
  • Ability to influence decisions through data-backed insights.
  • Strong organizational and multitasking abilities.

• Work Requirements:

  • Willingness to work in rotational shifts based on business needs.
  • Ability to handle large volumes of data while ensuring accuracy and timely reporting.
  • Proactive in identifying areas of improvement and proposing innovative solutions.
  • Strong teamwork and collaboration skills to work across various business functions.

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Additional Info:

• Role Responsibilities:

  • Develop and maintain daily, weekly, and monthly operational reports for key stakeholders.
  • Conduct business analysis to provide insights on performance trends and optimization opportunities.
  • Create and maintain an accurate agent database, tracking workforce metrics across different operational phases.
  • Design performance scorecards to evaluate agent productivity and efficiency.
  • Manage payroll-related data to ensure accurate compensation tracking.
  • Maintain an attrition dashboard to analyze workforce trends and retention strategies.
  • Generate management reports that provide data-driven insights for decision-making.
  • Document and update Management Information Systems (MIS) for streamlined data processing.
  • Perform ad hoc data analysis to address specific business challenges.
  • Recommend improvements for report efficiency and data standardization.
  • Build data visualization dashboards that enhance transparency and operational decision-making.

• Team and Work Environment:

  • The selected candidate will work within the Contact Center team (CBE) at Walmart Global Tech India.
  • The team is responsible for handling over 10 million customer interactions annually via phone, chat, and email.
  • The environment is metrics-driven, emphasizing performance tracking and continuous improvement.
  • The company invests in employee growth, providing career development programs and recognition initiatives.
  • Walmart fosters a collaborative, inclusive culture, ensuring a positive work environment.

• Growth and Career Opportunities:

  • Walmart Global Tech India offers ample opportunities for professional development.
  • Employees receive training and upskilling programs to stay updated with the latest industry trends.
  • The company supports career progression, allowing employees to transition into advanced analytics and leadership roles.
  • Walmart’s hybrid work model provides flexibility while ensuring effective teamwork and collaboration.

• Company Benefits:

  • Competitive compensation with incentive-based rewards.
  • Comprehensive benefits package, including health insurance, maternity leave, and paid time off (PTO).
  • Diversity and Inclusion programs that promote a supportive work environment.
  • Employee wellness initiatives, including mental health support and career counseling.
  • Work-life balance programs that encourage professional and personal well-being.

• Commitment to Diversity:

  • Walmart Global Tech India is an Equal Opportunity Employer, fostering a workplace where diversity is celebrated.
  • The company promotes a culture of respect, integrity, and ethical business practices.
  • Employees are encouraged to bring unique perspectives and innovative ideas to the table.

• Hybrid Work Model:

  • Walmart adopts a flexible work approach, allowing employees to work remotely when necessary.
  • The company’s campuses serve as collaboration hubs, ensuring seamless teamwork and engagement.
  • Employees benefit from a technology-first environment, where digital collaboration tools enhance productivity.

• Impact and Vision:

  • Walmart Global Tech India is committed to reshaping the future of retail through data-driven insights and technological advancements.
  • The company emphasizes customer-centric innovation, leveraging data analytics to enhance service delivery.
  • Employees contribute to industry-leading projects, impacting millions of customers worldwide.
  • The team continuously explores AI, automation, and business intelligence to drive operational excellence.

Please click here to apply.

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