Skip to main content

Walmart Global Tech is hiring for a fresher entry level Data Analyst role in India



Position:

  • Title: Data Analyst II

  • Department: Walmart Global Tech

  • Team: Contact Center Business Excellence (CBE)

Company:

  • Name: Walmart Global Tech

  • Parent Company: Walmart Inc.

  • Industry: Retail and Technology

  • Founded: 1962

  • Headquarters: Bentonville, Arkansas, USA

  • Global Presence: Operates in 24 countries with over 10,500 stores globally

Location:

  • Office Address:

    • 3rd Floor, Block B, Tecci Park,

    • 173, Old Mahabalipuram Road,

    • Sholinganallur, Chennai, India

  • Work Mode: Home Office Setup at Tecci Park

Job Type:

  • Employment Type: Full-time

  • Schedule: Rotational Shifts

  • Department: Data Analytics and Customer Service

Job Mode:

  • Mode: Hybrid

Job Requisition ID:

  • Requisition ID: R-2114924

Years of Experience:

  • Experience Required:

    • Option 1: Bachelor’s degree in relevant fields; 0-3 years of experience

    • Option 2: Minimum of 2 years of experience in data analysis, data science, statistics, or a related field (in case you don't have a bachelors degree)

Company Description 

  • About Walmart Global Tech:
    Walmart Global Tech is the technology division of Walmart Inc., tasked with building innovative solutions that enhance the customer shopping experience worldwide. Our team comprises software engineers, data scientists, cybersecurity experts, and service professionals who drive technological advancements in the retail sector.
    Our mission is to empower our associates by providing them with cutting-edge tools and platforms to improve operational efficiency and customer satisfaction. Walmart Global Tech not only focuses on technological innovations but also emphasizes continuous learning and development for its team.
    With a commitment to being people-led and tech-empowered, we invest in the future of our associates by training them in emerging technologies and enabling them to create a lasting impact. Our global presence provides opportunities for growth, collaboration, and exposure to diverse industries.
    Our culture is driven by diversity, inclusion, and innovation, allowing associates to explore new career paths while contributing to the transformation of the retail ecosystem.

Profile Overview :

  • Role Summary:
    As a Data Analyst II at Walmart Global Tech, you will play a critical role in analyzing, maintaining, and presenting key operational metrics to ensure seamless business operations. Your analytical insights will help identify opportunities for process improvement, increasing business efficiency and effectiveness.
    Key Responsibilities:

    • Develop and manage daily, weekly, and monthly operational reports.

    • Analyze business data to provide actionable insights and recommendations to senior management.

    • Maintain and update an accurate agent database covering all stages of employment (hiring, training, nesting, and production).

    • Create and monitor Agent Scorecards to track performance KPIs.

    • Generate accurate payroll-related reports and maintain an attrition dashboard to assess workforce trends.

    • Establish strong relationships with team managers and stakeholders by demonstrating an in-depth understanding of business challenges.

    • Contribute to process improvements by identifying gaps and recommending solutions.
      This position requires a detail-oriented professional with strong analytical skills, proficiency in Excel, Power BI, and SQL, and the ability to communicate effectively with diverse stakeholders.

Qualifications 

  • Mandatory Qualifications:

    • Bachelor’s degree in one of the following fields:

      • Business

      • Engineering

      • Statistics

      • Economics

      • Analytics

      • Mathematics

      • Arts

      • Finance

      • Or a related field

    • Alternatively, 2 years of experience in data analysis, data science, statistics, or a related domain

  • Preferred Skills and Competencies:

    • Strong analytical skills with attention to detail

    • Proficiency in Excel, Power BI, and SQL for data analysis and reporting

    • Ability to create and manage complex reports, dashboards, and analytical summaries

    • Effective communication and interpersonal skills to collaborate with cross-functional teams

    • Problem-solving abilities to identify inefficiencies and recommend process improvements

    • Flexibility to work in rotational shifts to accommodate business requirements

Additional Info 

  • Work Environment:

    • Dynamic and metrics-driven environment focused on customer satisfaction

    • High-volume contact center handling over 10 million contacts annually

    • Collaborative and inclusive workspace with growth opportunities

  • Benefits and Perks:

    • Competitive compensation package with performance-based incentives

    • Comprehensive health benefits, including maternity and parental leave

    • Paid time off (PTO) and wellness programs

    • Career development opportunities through training, mentorship, and cross-functional projects

  • Equal Opportunity Commitment:
    Walmart Inc. is committed to fostering a diverse and inclusive environment where all associates are treated with respect and dignity. We believe that embracing diversity helps us serve our customers and communities better. As an Equal Opportunity Employer, we encourage applications from candidates of all backgrounds, identities, and experiences.

  • Professional Growth:
    Walmart Global Tech invests in continuous learning and skill enhancement for its associates. Our learning programs are designed to help associates upskill, explore new technologies, and grow their careers in an ever-evolving tech landscape.

What You'll Do:

Data Analysis and Reporting

  • Develop and maintain daily, weekly, and monthly reports to track operational metrics.

  • Generate both periodic and ad hoc reports as needed to assess business performance.

  • Perform data analysis to identify opportunities for process improvements and increased efficiency.

  • Present findings to management in a clear, concise, and actionable format.

Database and Agent Management

  • Create and maintain an accurate Agent Database across all employment stages (hiring, training, nesting, and production).

  • Design and maintain Agent Scorecards to measure KPIs and ensure consistent performance tracking.

  • Monitor and update payroll-related input details and ensure timely report generation.

  • Develop and maintain an Attrition Dashboard to analyze workforce trends.

Business Insights and Strategy

  • Provide actionable insights to senior management to drive strategic decisions.

  • Analyze business information to identify inefficiencies and suggest process enhancements.

  • Establish and maintain strong relationships with team managers and key stakeholders to align business objectives.

Process Improvement and System Maintenance

  • Develop MIS documentation to ensure smooth operations and easy system maintenance.

  • Recommend process improvements to enhance reporting efficiency and consistency.

  • Collaborate with cross-functional teams to implement best practices and drive continuous improvement.

What You'll Bring:

Technical Skills

  • Proficiency in Excel, Power BI, and SQL for advanced data analysis and visualization.

  • Strong understanding of data management principles and the ability to generate analytical reports.

  • Knowledge of process improvement methodologies and data visualization techniques.

Analytical and Problem-solving Abilities

  • Ability to analyze large datasets and identify trends and patterns.

  • Strong problem-solving skills to address operational inefficiencies and propose actionable solutions.

  • Attention to detail and a commitment to delivering high-quality work.

Communication and Collaboration

  • Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders.

  • Ability to present complex data insights to senior management in a concise and impactful manner.

About the Team: CBE

  • Team Overview:
    The Contact Center Business Excellence (CBE) team at Walmart specializes in delivering exceptional service to customers, stores, and associates.

    • Service Channels: Phone, Chat, and Email

    • Annual Volume: Handles over 10 million contacts annually

    • Performance Focus:

      • Metrics-driven environment

      • Focused on exceeding customer expectations

      • Building lasting relationships with internal and external stakeholders

  • Team Culture:

    • High engagement and collaboration

    • Strong emphasis on continuous learning, career progression, and individual/team recognition

    • Opportunities for growth through innovative projects and knowledge sharing

About Walmart Global Tech:

  • Mission and Vision:
    Walmart Global Tech is committed to leveraging technology to make life easier for millions of customers worldwide. Our work is driven by innovation, creativity, and a passion for delivering value.

  • Opportunities for Growth:

    • Skill enhancement and career progression through training, mentorship, and exposure to diverse technologies

    • Opportunities to work on cutting-edge projects and make an impact on a global scale

  • Core Values:

    • Integrity, respect, and excellence

    • Commitment to diversity, inclusion, and equal opportunity

Benefits Beyond Compensation:

  • Incentive Awards: Performance-based rewards to recognize excellence

  • Health Benefits: Comprehensive health insurance, including maternity and parental leave

  • Paid Time Off (PTO): Generous leave policies to support work-life balance

  • Learning Opportunities: Upskilling through training programs, mentorship, and certifications

Equal Opportunity Commitment:

  • Walmart Inc. values diversity and inclusion and is committed to creating an environment where all associates feel respected and valued.

  • As an Equal Opportunity Employer, we encourage candidates from diverse backgrounds to apply and join us in making a positive impact.


Please click here to apply.


✖

Before you go further ...

or

Direct apply link!

Comments

Post a Comment

Please feel free to share your thoughts and discuss.

Other popular job openings

Brillio is hiring for a fresher entry level Data Scientist role in India

Position: Role: Data Scientist Primary Skills Required: Statistical Techniques: Hypothesis Testing, T-Test, Z-Test, Regression (Linear and Logistic) Programming and Tools: Python/PySpark, SAS/SPSS Statistical Analysis and Computing Probabilistic Graph Models Frameworks: TensorFlow, PyTorch, Sci-Kit Learn, CNTK, Keras, MXNet AI/ML Frameworks and Tools: Kubeflow, BentoML Forecasting Methods: Exponential Smoothing, ARIMA, ARIMAX Model Evaluation: Great Expectation, Evidently AI Classification Algorithms: Decision Trees, SVM Distance Metrics: Hamming Distance, Euclidean Distance, Manhattan Distance Statistical Programming: R/R Studio Company: Company Name: Brillio Industry: Data and AI – Data Science Employment Platform: Lever Location: City: Bangalore State: Karnataka Country: India Job Type: Employment Type: Full-Time Specialization: AI/ML Engineer – Data Science Advanced Job Mode: Mode: Hybrid Work Arrangement: Combin...
Post a Comment
Read more

Amadeus is hiring for a fresher entry level Data Scientist role in India

Position: Title: Data Scientist Company: Name: Amadeus Location: City: Bangalore Country: India Job Type: Type: Full-time Job Mode: Mode: Hybrid (Combination of on-site and remote work) Job Requisition ID: ID: R26757 Years of Experience: Experience: Not specified; as per CV, looks like a fresher entry level role; 0-3 years Company Description  About Amadeus: Amadeus is a global technology company that plays a pivotal role in revolutionizing the travel industry by connecting travel providers, agencies, and corporations through advanced software solutions. With a workforce of over 20,000 passionate professionals spread across 100+ global locations , Amadeus thrives on innovation and a deep commitment to enhancing travel experiences. The company’s solutions help airlines, hotels, travel agencies, and other partners deliver seamless services to millions of travelers worldwide. Amadeus leverages cutting-edge technologies such as artifici...
Post a Comment
Read more

Accertify is hiring for a fresher entry level Data Scientist role in India

Position: Data Science Analyst (Data Scientist) Company: Accertify, Inc. Location: Gurgaon, Haryana, India Job Type: Full-time Job Mode: Hybrid (On-site and Remote) Job Requisition ID: Not provided Years of Experience: 0 to 3 years Company Description: Accertify, Inc., a globally recognized leader in digital fraud prevention, was founded in 2007 by bringing together top minds in engineering, analytics, and design. The company specializes in providing solutions to mitigate risks related to digital identity, fraud prevention, chargeback management, and payment gateway operations. With a customer-centric approach, Accertify ensures seamless protection for organizations against financial fraud while enhancing the user experience. Over the years, Accertify has built a reputation as a trusted platform that assesses risks throughout the customer journey—from account monitoring and payment risk assessment to refund fraud detection and dispute management. The company’s cutting-edge solutions no...
Post a Comment
Read more

KPMG is hiring for an entry level Data Analyst role in US

Position: Data Analyst (Contract) Company: KPMG US Location: Seattle, Washington, United States Job Type: Contract Job Mode: Hybrid/Remote (as per project requirements) Job Requisition ID: Not specified in the original job description Years of Experience: Not mentioned explicitly; but looks like an entry level role from the JD Company Description: Global Professional Services Leader: KPMG US is one of the leading professional services firms globally, known for providing audit, tax, and advisory services. As part of the renowned Big Four accounting firms, KPMG operates across more than 75 offices in the United States, employing over 40,000 professionals who are dedicated to driving innovation and maintaining excellence in the field. Commitment to Career Growth and Learning: KPMG strongly emphasizes career development, offering robust formal education programs, leadership training, and mentorship opportunities. Professionals at KPMG benefit from its sta...
Post a Comment
Read more

Travelers is hiring for an entry level Data Analyst role in US

Position: Data Analyst – Location Intelligence Company: Travelers Location: Hartford, CT Additional Locations: Saint Paul, MN Job Type: Full-time Job Mode: Hybrid Job Requisition ID: R-43578 Years of Experience: Not explicitly mentioned (Candidates with a Bachelor’s degree or at least one year of relevant experience are eligible) Company Description: Travelers is a distinguished property casualty insurance provider with a legacy spanning over 160 years. The company is dedicated to serving customers, communities, and employees by fostering innovation and collaboration. With a well-established reputation in the industry, Travelers offers a dynamic work environment that values teamwork and professional growth. Employees at Travelers experience a workplace culture built on integrity, inclusivity, and technological advancements, ensuring both career progression and personal development. Travelers provides a comprehensive compensation package that includes a competitive salary, performance-b...
Post a Comment
Read more

London Stock Exchange is hiring for a fresher entry level Junior Data Scientist role again in India

Position: Junior Data Scientist Company: London Stock Exchange Group (LSEG) Location: Bangalore, India (TowerE, RMZ Infin) Job Type: Full-time Job Mode: Hybrid Job Requisition ID: R0102107 Years of Experience: Not specified; looks like a fresher entry level role as per JD; 0-3 years Company Description LSEG (London Stock Exchange Group) is a premier global financial markets infrastructure provider, delivering essential data, technology, and analytics solutions. The organization plays a crucial role in financial stability, offering services that drive economic growth and empower businesses worldwide. With a workforce of over 25,000 employees spread across 65 countries, LSEG values innovation, collaboration, and sustainability. The company focuses on re-engineering financial ecosystems to promote green economy growth, support sustainable development, and enhance inclusive economic opportunities. At LSEG, diversity and inclusion are integral to the c...
Post a Comment
Read more

CGI is hiring for an entry level Junior Data Scientist role in US

Position: Junior Data Scientist Company: CGI Location: United States, Virginia, Arlington Job type: Full-Time Job mode: Hybrid (Onsite in Arlington, VA, and work at Fairfax, VA office) Job requisition id: J1224-0174 Years of experience: Not explicitly mentioned, but a minimum of 1 year of experience in relevant areas is required. Company description: Founded in 1976, CGI is one of the world's largest IT and business consulting services firms, offering end-to-end services in IT, digital transformation, and business consulting. Headquartered in Montreal, Canada, CGI operates in over 40 countries with more than 90,000 professionals delivering insights-driven, technology-enabled solutions. CGI provides innovative solutions that accelerate business transformation and improve operational efficiency for clients across industries, including government, healthcare, finance, and retail. CGI has built a reputation for offering exceptional services while maintaining a strong culture of ownersh...
Post a Comment
Read more

Yulu is hiring for a fresher entry level Data Scientist role in India

Position: Title: Data Scientist Company: Yulu Location: Bengaluru, Karnataka, India Job Type: Full-time Job Mode: On-site Job Requisition ID: Not mentioned Years of Experience: Not specified; as per JD looks like a fresher entry level role; 0-3 years Company Description: About Yulu: Yulu is India’s leading provider of shared electric mobility services, aiming to reduce urban traffic congestion and combat air pollution by offering small, smart, and eco-friendly electric vehicles. Established by a mission-driven team with a commitment to innovation and positive impact, Yulu has earned numerous prestigious awards for its contributions to sustainable urban mobility. The company focuses on two key areas: Providing affordable, last-mile commuting solutions for daily travelers. Enabling gig workers to deliver goods efficiently, thus contributing to lower carbon emissions. Yulu’s innovative solutions combine electric mobility with technology, ensuring a s...
Post a Comment
Read more

CVS Health is hiring for an entry level Data Science Analyst role in US

Position: Data Science Analyst Company: CVS Health Location: 161 Avenue of the Americas, New York, New York Job Type: Full-time Job Mode: Hybrid Job Requisition ID: R0527391 Years of Experience: Not explicitly mentioned; as per JD looks like an entry level role; 0-3 years Company Description: CVS Health is a leading health solutions provider in the United States, committed to improving the healthcare experience for millions of Americans. With a vast workforce of over 300,000 dedicated professionals, CVS Health leverages its local presence and digital channels to provide personalized and accessible healthcare solutions. The company is known for its patient-centric approach, ensuring care is delivered in a manner that is more connected, convenient, and compassionate. CVS Health is passionate about innovation and transformation in healthcare, driven by the goal of improving the quality of life for individuals and communities. Through its comprehensive range of services, CVS Health strives...
Post a Comment
Read more