Observe AI is hiring for a fresher entry level Associate Machine Learning Engineer

Position:

• Associate Machine Learning Engineer (Contract)

Company:

• Observe.AI

Location:

• Bangalore, India

Job type:

• Contract (6 months)

Job mode:

• Onsite

Job requisition id:

• Not specified

Years of experience:

• 0 to 2/3 years

Company description

• Observe.AI is a leading innovator in conversation intelligence solutions for contact centers.

• The company's platform enhances frontline team performance by providing real-time insights, coaching tools, and workflow automation powered by the industry's most accurate AI engine.

• Trusted by renowned organizations like Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage.

• Recently secured $125 million in Series C funding, led by SoftBank Vision Fund 2, with participation from Zoom Video Communications, bringing the total funding to $213 million.

• Investors include Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator.

• Observe.AI is committed to driving faster, smarter, and more efficient customer interactions by leveraging full conversation coverage and real-time guidance.

• The company fosters innovation, continuous learning, and inclusion across its workforce.

• The team is passionate about creating a future where customer service is intelligent, proactive, and impactful.

Profile overview

• This role offers an exciting opportunity for individuals aiming to grow their careers in the field of Machine Learning.

• As an Associate ML Engineer, you will work closely with seasoned ML Engineers to tackle customer challenges, build customized solutions, and contribute to internal R&D efforts.

• You will be involved in critical tasks such as data analysis, model development, code scripting, and delivering solutions with a focus on high accuracy and quality.

• The role will help you develop technical skills, gain customer-facing experience, and understand real-world applications of ML technologies.

• Working at Observe.AI will give you exposure to fast-paced startup environments, where innovation and collaboration are key.

• You will gain hands-on experience working with Python, ML frameworks, data processing libraries, and LLM prompting techniques.

• The position encourages problem-solving creativity, stakeholder communication, and proactive learning.

• If you are passionate about technology, eager to learn, and ready to take on new challenges, this opportunity is ideal for you.

Qualifications

• Bachelor's degree in Computer Science, Statistics, Mathematics, or a closely related field.

• Solid foundation in Machine Learning concepts and techniques, with a strong desire to build expertise further.

• Strong proficiency in Python programming, particularly for data analysis and ML model development.

• Familiarity with data processing and visualization tools like Pandas, NumPy, and Matplotlib.

• Understanding of ML frameworks such as scikit-learn, TensorFlow, and PyTorch.

• Basic experience in Large Language Models (LLM) prompting and optimization techniques.

• Prior exposure to Natural Language Processing (NLP), Speech Technologies, or Conversational AI would be advantageous.

• Familiarity with cloud platforms like AWS, GCP, or Azure is considered a plus.

• Knowledge of Git and collaboration platforms for project management.

• Ability to comprehend and translate customer needs into actionable technical specifications.

• Excellent problem-solving skills and high attention to detail.

• Strong verbal and written communication abilities to interact effectively with stakeholders.

• A proactive attitude towards learning and adapting in a dynamic startup setting.

• Having completed formal ML courses will be an added advantage.

• Basic understanding of European languages is a plus.

• Knowledge of data engineering fundamentals is desirable.

• Prior internship experience in Machine Learning will enhance candidacy.

Additional info

• This is a 6-month contract role providing hands-on experience in a vibrant, fast-evolving startup environment.

• The position emphasizes collaboration, innovation, and direct impact on customer success.

• Observe.AI fosters a workplace where diversity, equity, and inclusion are fundamental values.

• Hiring and employment decisions are made without regard to race, gender, religion, disability, veteran status, or any other protected attribute.

• The organization is deeply committed to creating a safe, welcoming, and respectful environment for all employees.

• Candidates from historically underrepresented groups are highly encouraged to apply.

• Flexibility, resilience, and a passion for creating impact are key traits for success in this role.

• Observe.AI is focused on nurturing talent, driving career development, and recognizing the unique contributions of each individual.

• Successful candidates will have opportunities to interact with multiple teams and gain a 360-degree view of real-world ML applications.

• The contract may offer the possibility for extensions or conversions based on performance and business needs.

• This opportunity is ideal for individuals aspiring to build a long-term career in AI, ML, and data-driven technologies.

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