Refund Policy

Overview

Our refund policy is designed to ensure customer satisfaction and fairness. Please read the following terms carefully. By purchasing our digital services, you agree to this refund policy.

Eligibility for Refunds

Due to the nature of digital services, refunds are only provided under specific conditions. We offer refunds within 15 days of the purchase date under the following circumstances:

Non-Delivery of Service: If the service has not been delivered or initiated within the specified timeframe (except delay from your end in providing necessary information).
Technical Issues: If you experience technical problems that we are unable to resolve after reasonable efforts.
Service Not as Described: If the service you received does not match the description provided at the time of purchase.

Conditions for Refunds

To qualify for a refund, you must meet the following conditions:

You must provide evidence of the issue (e.g., screenshots, detailed description).
You must request the refund within 15 days of the purchase date.
Your request must include a valid reason as outlined above.

Process for Refunds

To request a refund, please follow these steps:

Contact Us: Send an email to team@takeofftalent.com with your purchase details and the reason for your refund request.
Review: Our team will review your request and may ask for additional information if necessary.
Decision: We will notify you of our decision within 30 business days. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment.

Non-Refundable Circumstances

We do not offer refunds in the following situations:

Change of Mind: If you simply change your mind after purchasing our service.
Lack of Usage: If you did not use the service or take advantage of its features.
Misunderstanding: If the service was purchased due to a misunderstanding of its nature or functionality, where the information provided was clear and accurate.

Contact Us

If you have any questions about our refund policy, please contact us at team@takeofftalent.com. Our team is here to assist you and ensure your satisfaction.

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